40th GSC Forum | Prague, Czech Republic
3-5 June 2025
Agenda Summary
- Last updated: 10 March 2025
Day 1 Tuesday 3 June – Full Day Public Forum
Day 2 Wednesday 4 June – Full Day Public Forum
Day 3 Thursday 5 June – Full Day Public Forum
Day 3 Group Dinner sponsored by GSC & Drinks sponsored by Telarix
Day 1 – Tuesday 3 June
Welcome & Introduction
Co-host Welcome & Company Presentation
Delegates Round Table Introduction
An Updated Picture on Sustainability in Telecom
One year progress update on developments including missed and achieved targets, new initiatives, technologies and legistration.
Numbering Plan Guideline
- Feedback gathered Carrier delegates
- Walk through the guidelines
Coffee Break
Why Billing and Revenue Assurance Teams are Seeking Active Testing
Key drivers behind the growing demand for active testing by Billing and RA teams, covering the following points:
- Fraud, dispute, and Quality of Service (QoS) drivers
- The importance and implementation of ongoing proactive testing
- The role and benefits of ad-hoc testing
Group Photo
Lunch
Carrier Panel: Maximizing Efficiency in Carrier Settlements
A panel to discuss various regulatory, system, process and people challenges facing B2C communities and the various strategies, best practices and ideas on how we can all learn from each others experience/solutions. This session is designed to be interactive between panel members and the wider delegate audience.
Workshop: Bridging the Gap: Customer Portals & Billing Standardisation
Inne Michiels, Financial Customer Operations Manager, BICS
Bilateral Meetings
Meeting Adjourned
Day 2 – Wednesday 6 June
GSMA Call Check vs STIR/SHAKEN: Relative advantages & disadvantages when comparing peer-to-peer & centralized methods of validating calls
- Introduction to GSMA Call Check, a new method of validating calls
- How Call Check uses secure out-of-band cloud communications in comparison to transferring data through in-band SIP signaling
- How the international dimension complicates the validation of CLIs
- Other forms of data exchange for fraud prevention, including roaming status checks
- Privacy-by-design for phone users across multiple legal jurisdictions
- Implications for wholesale carriers and possible extensions of the methods to tackle wholesale frauds
GIRAF: Global Initiative to Combat International Phone/Messaging Scams
Coffee Break
New Fraud Threats and Advanced Mitigation Strategies
The first half of the session will focus on emerging fraud cases and advanced detection and prevention strategies, including AI-driven fraud detection, cross-industry collaboration, and regulatory measures.
The second half will be conducted in a workshop style, engaging all participants to share their experiences and insights.
Nashim Mullick, Senior Product Manager, PCCW Global
Lunch
Carrier Panel: Fraud Dispute Management
Panelists will explore effective contract clauses that help prevent fraud disputes. The discussion will cover strategies and best practices to minimize disputes and reduce the time spent on them. An open discussion on defining fraud, when a Police Report is necessary, and sharing experiences and requirements for filing Police Reports. Additionally, new technologies and methods to ensure quick fraud updates would be explored, whether to replace the need for Police Reports.
Workshop: Using AI to Drive Efficiency in Back Office Operations
- Assessing Customer Credit Risks
- How AI models analyze historical payment data to predict creditworthiness.
- Reducing manual credit risk assessments and improving decision accuracy.
- Fraud Detection
- Identifying fraudulent activities in real-time using AI-driven pattern recognition.
- Use of machine learning to detect SIM swap fraud, identity theft etc.
- Detecting unusual patterns to prevent network abuse or security threats.
- Revenue Assurance & Leakage Prevention
- Identifying revenue loss due to incorrect billing, fraud, or system inefficiencies.
- AI-driven reconciliation between usage records and billing data.
- Using AI to improve financial controls and reduce revenue leakage.
- AI in Regulatory Compliance & Data Governance
- Using AI to ensure compliance with telecom regulations (e.g., GDPR, fraud monitoring).
- Automating data classification and privacy protection.
Bilateral Meetings
Meeting Adjourned
Day 3 – Thursday 5 June
Billing & Settlement Automation
How to implement small but impactful improvements to our current processes. Whilst changes aren’t feasible to overhaul the entire end-to-end process within our companies, we can still make meaningful changes that yield significant results.
Wholesale Billing in the 5G Era: Preparing for New Traffic Patterns & Settlement Models
- How 5G-driven use cases (IoT, private networks, edge computing) are impacting wholesale interconnect billing.
- Adapting interconnect agreements to accommodate ultra-low latency and dynamic traffic flows.
SMS A2P and Valuemax trends
- Trends of SMA2P
- Omnichannels of A2P
- Disruption in revenue share of A2P
- Commercial frauds around A2P
- Solutions presented by PCCWG / Console to combat various Frauds and monetize network
Coffee Break
Workshop: Carrier Billing Models
- Billing Models: Explore various billing models such as contract, hubbing, and bilateral agreements. Share best practices and tools for effective billing.
- Rounding Rules: Discuss origin-level rounding rules and the billing capabilities required to implement these rules by origin.
- A2P vs. Voice: Identify best practices in A2P (Application-to-Person) services that can be replicated in voice services, and vice versa.
- Pricelists vs. Bilateral Agreements: Examine the benefits of less complex bilateral agreements and the use of pricelists with standard prices.
- Billing Discrepancies: Identify common reasons for billing discrepancies, eg. timezone differences (GMT), signaling issues, and missing records.
- Signaling Billing: discuss guidelines for billing signaling, including the parameters to be considered for inclusion in MSU (Message Signaling Unit) counts for billing purposes.
Melanie Gaskin, Global Wholesale Voice Functional Specialist, BT
Lunch
Vendor Panel: Q&A to the Carrier Community
An opportunity for the benefactors to ask questions from our carrier community.
Workshop: Dealing with Fraudulent A2P messages
Action Plans
An opportunity to provide your feedback on this event, and help to shape the agenda for the next one We will also reveal the dates and location of the 41st GSC Forum.
Meeting Close
Bilateral Meetings
Group Dinner Sponsored by GSC & Drinks Sponsored by Telarix
Meet at hotel lobby.
Co-hosted by
Visa Requirements
Check your status at the Ministry of Foreign Affairs of the Czech Republic website.
If you indicate that you require a formal invitation letter for your visa application, we will send you a template and the necessary instructions once your registration has been received.
Conference Venue and Hotel Accommodation
Comfort Hotel Prague City East
Bečvářova 2081/14, 100 00 Strašnice, Czechia
Phone: +420 296 744 100 / +420 771 123 410
Taxi
Uber / Bolt @ €30 / Taxi €35 – accept credit cards. Trip duration @ 50 minutes.
Public transport also available.
Room Rate
Single room rate (breakfast & 12% VAT) CZK2400 (€96) per night.
City tax CZK50 (€2) per night.
Check in: 14:00 (Early check in is subject to availability)
Check out: 12 noon
GSC will sponsor up to two carrier attendees per paid membership for up to four nights (single occupancy, including breakfast) from Monday 2 June with check-out on Friday 6 June.
All carrier members will be responsible for paying a city tax of CZK 50 (€2) per night and extras.