3-5 June 2025
Prague, Czech Republic.
Members can log in to download presentation PDFs below.
DAY 1 – Tuesday, 3 June 2025
An Updated Picture on Sustainability in Telecom
One year progress update on developments including missed and achieved targets, new initiatives, technologies and legistration.
Unlock Digital Commerce with Operator Carrier Billing
How Telenor-Linx enables connections between carriers and global digital giants Google and App Store with direct operaor billing service.
Why Billing and Revenue Assurance Teams are Seeking Active Testing
Key drivers behind the growing demand for active testing by Billing and RA teams, covering the following points:
- Fraud, dispute, and Quality of Service (QoS) drivers
- The importance and implementation of ongoing proactive testing
- The role and benefits of ad-hoc testing
Maximizing Efficiency in Carrier Settlements
A panel to discuss various regulatory, system, process and people challenges facing B2C communities and the various strategies, best practices and ideas on how we can all learn from each others experience/solutions. This session is designed to be interactive between panel members and the wider delegate audience.
Bridging the Gap: Customer Portals & Billing Standardisation
DAY 2 – Wednesday, 4 June 2025
New Fraud Threats and Advanced Mitigation Strategies
The first half of the session will focus on emerging fraud cases and advanced detection and prevention strategies, including AI-driven fraud detection, cross-industry collaboration, and regulatory measures.
The second half will be conducted in a workshop style, engaging all participants to share insights covering Fraudulent A2P messages.
Nashim Mullick, Senior Fraud Product Manager, PCCW Global
AI-Driven Invoice Parsing: Converting Unstructured Data into Usable Insights
- Limitations of traditional processing – Handling diverse invoice layouts, OCR weaknesses, and manual workflows.
- How AI/ML transforms data extraction – Applying NLP and deep learning for accurate and efficient processing.
- Optimizing accuracy & workflow automation – Confidence scoring, anomaly detection, and ERP system integration.
Fraud Dispute Management
Panelists will explore effective contract clauses that help prevent fraud disputes. The discussion will cover strategies and best practices to minimize disputes and reduce the time spent on them. An open discussion on defining fraud, when a Police Report is necessary, and sharing experiences and requirements for filing Police Reports. Additionally, new technologies and methods to ensure quick fraud updates would be explored, whether to replace the need for Police Reports.
Using AI to Drive Efficiency in Back Office Operations
- Assessing Customer Credit Risks
- Fraud Detection
- Revenue Assurance & Leakage Prevention
- AI in Regulatory Compliance & Data Governance
DAY 3 - Thursday, 5 June 2025
Billing & Settlement Automation
How to implement small but impactful improvements to our current processes. Whilst changes aren’t feasible to overhaul the entire end-to-end process within our companies, we can still make meaningful changes that yield significant results.
Wholesale Billing in the 5G Era: Preparing for New Traffic Patterns & Settlement Models
- How 5G-driven use cases (IoT, private networks, edge computing) are impacting wholesale interconnect billing.
- Adapting interconnect agreements to accommodate ultra-low latency and dynamic traffic flows.
Zero Netting Unlocked
Rise of Voice Incremental Billing in Whole Telecoms
Anti-Fraud & Number Intelligence
Carrier Billing Models
- Billing Models
- Rounding Rules
- A2P vs. Voice
- Pricelists vs. Bilateral Agreements
- Billing Discrepancies
- Signaling Billing
Melanie Gaskin, Global Wholesale Voice Functional Specialist, BT
Numbering Plan
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