Fraud Prevention Guidelines
The Fraud Prevention Workstream met to discuss the best practice guideline documents to ensure that the content is still relevant for the carrier community.
September 2020
Dispute Management Standardization
The Dispute Management workstream met to review and update the Dispute Process Standardization and Dispute Management Guidelines documents.
OBR Standardization Guidelines
Updates to the OBR Standardization guidelines document reflect business evolutions in regards of OBR management both at operators and vendors levels.
Bill-to-Cash Updates
The Bill-to-Cash workstream aims to build on the existing positive engagement between GSC members and benefactors, with a specific focus on what members consider as “core components” of any bill to cash system.
Standardization of Billing & Settlements Annex
The Billing & Settlements Workstream gathered to review / refresh the best practice guideline documents to ensure that the content is relevant for the carrier community.
Credit Management Guidelines
The primary audience of the Credit Management guidelines are companies' units that are directly involved in financial decisions, managing financial risks and financial forecasting.