11-13 November 2025
Bucharest, Romania
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DAY 1 – Tuesday, 11 November 2025
TOPIC
Co-Host Welcome & Company Presentation
PRESENTER
Lucian Gheorghe, CTO, TMT ID
TOPIC
Trends in International Telecoms Crime: The Trends We Have and the Trends We Need
Emerging Trends – What’s new in 2025? How are fraudsters evolving their tactics?
PRESENTER
Eric Priezkalns, Editor, COMMSRISK
TOPIC
Partner Management in Wholesale B2B
Market trends and some current & emerging use cases
PRESENTER
Balaji Srinivasan, Product Director, CSG
TOPIC
Use Cases of AI / Involvement of AI in Different Streams
MODERATOR
Arjun Ishan, Manager - Business Consulting, Subex
WORKSHOP
Battling Voice & A2P Fraud
Discuss the ethical considerations in fraud prevention, such as data privacy and the balance between security and user convenience. How can carriers ensure they are protecting their customers without infringing on their privacy?
CO-FACILITATORS
Debs Mallick, AVP RA & Business Control, PCCW GLOBAL | GSC Council
Endre Syvertsen, Customer Success & Fraud Prevention Specialist, TELENORLINX | GSC Council
Endre Syvertsen, Customer Success & Fraud Prevention Specialist, TELENORLINX | GSC Council
DAY 2 – Wednesday, 12 November 2025
TOPIC
SMS A2P and Valuemax Trends
- Trends of SMA2P
- Omnichannels of A2P
- Disruption in revenue share of A2P
- Commercial fraud & network fraud around A2P
- Solutions to combat various Frauds and monetize network
PRESENTER
Shalini Tamhankar, AVP - Messaging Products, PCCW GLOBAL
TOPIC
GIRAF: Global Initiative to Combat Int'l Phone & Messaging Scams
PRESENTER
Johannes Vallesverd, Senior Advisor, Norwegian Communications Authority, NKOM
CARRIER DISCUSSION PANEL
Balancing Growth & Risk in a Rapidly Evolving Market
- Dispute Drivers: What are the top causes of billing disputes between international carriers today, & are these issues getting better or worse with automation?
- Credit Risk vs. Market Growth: How do you balance extending credit to new carriers in emerging markets with the risk of non-payment?
- Technology Leverage: How are AI, predictive analytics, or blockchain changing billing accuracy and credit risk management?
- Emerging Traffic Types: With OTT, IoT, and 5G roaming increasing, how is billing and credit management adapting to these new complexities?
- Collections Strategy: What innovative approaches are being used to reduce overdue payments without damaging long-term carrier relationships?
- Lessons from Disruption: Share examples where a change in billing or credit mgt significantly improved operational efficiency or mitigated financial risk?
MODERATOR
Paul Fedarb
WORKSHOP
Managing the Rise of Billing Increments
Market shift from 1-second to 6/6, 15/15, 30/6, or 60/60 billing.
FACILITATOR
Alexandra Tokatlian, Head of Voice Solutions & Business Enablers, ORANGE
TOPIC
Global KYC - Code of Conduct
PRESENTER
COMMSRISK
DAY 3 - Thursday, 13 November 2025
TOPIC
Next Gen Bundling & Discounting
PRESENTER
Enis Dzolovic, Product Manager, ZIRA GROUP
TOPIC
Managing Settlements: Contracts, Disputes & Entity Risks
- Customer profile changes: Telco vs Enterprise
- How to approach
- Difference in contracts term between customer profiles
- Dispute aging
- How to handle them and what are the limits
- Change management in settlements treatments
- Entity approach
- What if one entity does not pay and the other chase your company for payment
- How all the above related to each other & they affect the teams & the industry
CO-PRESENTERS
Stephan Bonneil-Pescayre, Head of Finance Trade Ops, Compliance & Credit Risk
Inne Michiels, Financial Customer Operation Mgr, BICS
Inne Michiels, Financial Customer Operation Mgr, BICS
TOPIC
From Parallel to Unified: Combining Supplier Invoice Compliance with Reconciliation
- Automating reconciliation and compliance checks in one workflow
- Reducing disputes, delays, and overpayments
- Building audit-ready transparency into the supplier invoice processes
PRESENTER
Maria Muñoz, Product Manager, LINXA
TOPIC
How CDR Advancements Will Transform Telecom
PRESENTER
Mohammad Asad Khan, Head of Global Presales, Telarix
VENDOR PANEL
Q&A to the Carrier Community
An opportunity for all GSC benefactors to ask questions from our carrier community.
MODERATOR
Paul Fedarb
WORKSHOP
Development of Fraud Management Handbook
- Type of services
- Common types of fraud
- Risk assessment framework
- Fraud detection and monitoring
- Fraud prevention & controls
- Incident response & mitigation
- Governence and roles
- Collaboration and information sharing
- Metrics, KPIs & reporting
- Regulatory & legal considerations
CO-FACILITATORS
Nashim Mullick, Sr Fraud Prevention Mgr
Shalini Tamhankar, AVP - Messaging Products, PCCW GLOBAL
Shalini Tamhankar, AVP - Messaging Products, PCCW GLOBAL
TOPIC
Global Numbering Plan Relevance & Misunderstanding
PRESENTER
Lucian Gheorghe, CTO, TMT ID
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