8-10 November 2022, Istanbul, Turkey
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DAY 1 – Tuesday, 8 November 2022
TOPIC
The Lightning Review of Every Method Currently Proposed for Authenticating Phone Calls
- Protecting the end user from scams
- Protecting the telco from abuse of origin-based rating
- The base countermeasures
- Blocking international calls with domestic CLIs
- Rich call data
- The disruptors in the authentication market
- Suppliers experimenting with out of band verification communication between telcos
- Academics experimenting with secure two-way validation between user handsets
- A quick tour of other proposals
- Is SHAKEN the authentication mainstream?
- STIR/SHAKEN in the US, Canada and maybe France
- SHAKEN for TDM
- What is “International SHAKEN”?
- Can it be made to work with delegated certificates?
- Or does its future involve distributed ledger technology and something like a self-sovereign identity for every user?
- The Aggregators
- Will multiple national solutions inevitably lead to the creation of a clearing house for authentication?
SPEAKER
Mr Eric Priezkalns, CEO, Risk Assurance Group
TOPIC
i3Forum-RAG Survey Findings for Wholesale Fraud
- The Company’s Vision and Mission
- How the company was able survive the pandemic
- What is the tipping point that led to the transformation
- The role of higher management in the transformation process
- Radius: then and now
PRESENTER
Mr Eric Priezkalns, CEO, Risk Assurance Group
TOPIC
Fraud Prevention, Detection and Management
PRESENTER
Mr Nashim Mullick, Fraud Manager, PCCW Global
TOPIC
Workshop: Bill To Cash (B2C) Workstream
ALL DELEGATES
TOPIC
Automating Dispute Process for Carrier Services
PRESENTER
Mr Alen Muslić, Chief Strategy Officer, ZIRA
DAY 2 – Wednesday, 9 November 2022
TOPIC
Revenue Assurance Initiatives in Wholesale Telecom
- Business Assurance; an urgent need for telcos
- Dispute Management: integral component of Revenue Assurance
PRESENTER
Ms Zainab Khan, Disputes Manager, TGS Telenor
TOPIC
A2P Business Overview
PRESENTER
Mr Benoit Cachbach, Business Enablement & Processes Team Leader, BICS
TOPIC
BTs Journey on B2C
PRESENTER
Mr Paul Fedarb, Senior Manager, Global Wholesale Voice & B2C Settlements, BT Group
TOPIC
A2P SMS Fraud Management
PRESENTER
Mr Do Dinh Truc, Technical Support & Billing, VNPT – International
TOPIC
Workshop: A2P SMS Challenges
- Participants to collaborate, exchange insight and experiences
- Understanding A2P SMS fraud
- A2P Dispute Types, ways to prevent and resolve
- A2P SMS Fraud Prevention Guidelines
- Fraud prevention / solution for Voice OTP fraud, international A2P SMS
FACILIATOR
Ms Jane Rico, GSC Consultant
TOPIC
5G Roaming, Billing & Settlement, the Age of BCE & Blockchain
PRESENTER
Mr Mrutyunjaya Mandal, Product Director, Subex
DAY 3 - Thursday, 10 November 2022
TOPIC
Why Zero Tolerance Fraud Is So Important to Telenor
- Securing Trust
- Responsibility
- Partnership
- Faithfulness
PRESENTER
Mr Endre Syvertsen, Senior Product Manager, Fraud Solutions, TGS Telenor
TOPIC
Let's Talk Invoices
PRESENTER
Mr Marcus Bergendahl, Program Director, LINXA
TOPIC
Workshop: Dispute Management
- Evolution of disputes
- Evolution of systems to manage disputes
- Pain points
- What can we do as an industry?
FACILITATOR
Ms Debdatta Mallick, AVP RA & Business Control, PCCW Global / GSC Council
TOPIC
What Does Containerization and Continuous Delivery Mean for Wholesale Billing Management and Operations
- Buzzword update – what does it all mean?
- Containerization (Docker, Chef, Puppet)
- Kubernetes K8s (Helm)
- DevOps, Continuous Delivery (CD) and
Continuous Integration (CI)
- Impact on BSS management and operation – Cloud is so last week!
- Container platforms: Openshift, EKS/AKS, Tanzu
- DevOps, CD and CI: SaaS, Managed Service and on premise
impact
- CSG strategy and way forward
PRESENTER
Mr Jon Fowler, Senior Product Manager, CSG
TOPIC
Bill to Cash (B2C) Workstream Feedback
Topics included fraud contract clauses, AR insurance, digital innovation, etc.
PRESENTER
Mr Paul Fedarb, Senior Manager, Global Wholesale Voice & B2C Settlements, BT