25-27 April 2023, Athens, Greece
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DAY 1 – Tuesday, 25 April 2023
OTEGLOBE Welcome & Company Presentation
SPEAKER
Mr George Nikoloudis, Director, OTEGLOBE
TOPIC
Global Wholesale Market Updates
- Outlook & trends
- Mergers & acquisition
- Future of Wholesale Telecom Industry
PRESENTER
Mr Julian Watson, Principal Analyst Wholesale Telecoms, Omdia
TOPIC
How to Battle the Premium Rate Fraudsters
- Status of fraud within Telecom
- How the fraudsters exploit our trust
- How to determine threats
- Global fraud scenarios – top 3/4/5 Fraud types & method
- Describe IRSF, Wangiri, PBX/IPBX, Roaming fraud
- How to detect & stop traffic towards misused premium rate numbers
- What measures to take to avoid fraud
- How fraudsters get financial benefits
- Why police reporting is important
PRESENTER
Mr Endre Syvertsen, Sr Product Manager, Telenor Linx
Mr Nashim Mullick, Sr Fraud Prevention Manager, PCCW Global
Mr Nashim Mullick, Sr Fraud Prevention Manager, PCCW Global
TOPIC
Introducing the International Telecoms Risk Forum
- Discussion of how a collaboration between the ITRF & the GSC could benefit carrier communities
- Collaboration & reciprocal support
PRESENTER
Mr Laurie Beagle, FCICM Managing Director, ITRF
TOPIC
General Risks Workstream Update
PRESENTER
Mr Paul Fedarb, Sr Manager, GW Voice & B2C, BT / GSC Council
TOPIC
Insight into BCE roaming
- Introduction to BCE Roaming
- Explanation of BCE Agreements
- Obtaining a holistic view of Intercarrier and Roaming businesses
PRESENTER
Mr Jon Fowler, Senior Product Manager, CSG International
DAY 2 – Wednesday, 26 April 2023
TOPIC
Call Line Identification (CLI) Spoofing
PRESENTER
Mr Michalis Kostakis, Senior Engineer, OTEGLOBE
TOPIC
A2P Market Overview & Trends
PRESENTER
Mr Simon Dodsworth, VP, Voice Trading, Arelion / GSC Council
TOPIC
A2P Messaging Fraud
- A walk through A2P fraud incident
- A2P fraud types and ways to detect them
- A2P SMS Fraud Prevention Guidelines
- Fraud prevention / solution for Voice OTP fraud, int’l A2P SMS
PRESENTER
Mr Endre Syvertsen, Sr Product Manager, Telenor Linx
Mr Nashim Mullick, Sr Fraud Prevention Manager, PCCW Global
Mr Nashim Mullick, Sr Fraud Prevention Manager, PCCW Global
TOPIC
Wholesale Revenue Assurance Evolution
PRESENTER
Ms Zainab Khan, Disputes Manager, Telenor Linx
TOPIC
Wholesale Self-Service Experience – Digital First
FACILITATOR
ZIRA
TOPIC
MEF Introduction & Collaboration
PRESENTER
Ms Suzy Menneret, Mobile Ecosystem Forum
TOPIC
Evolution of B2B Billing
- With new technology enabled and looking outwards to partners & customers, enablement of B2B billing for future & new use cases
PRESENTER
Mr Subrat Saurabh, Director Business Consulting, Subex
DAY 3 - Thursday, 27 April 2023
TOPIC
AR Insurance & Accounting Treatment for Bad Debts
- Bad Debt policy
- Fraud dispute provisioning in books
- AR Insurance a means to increasing business in high-risk territory
PRESENTER
Mr Karunesh Kumar, AVP & Global Head Collections, TATA Communications
TOPIC
Traffic Corridor - Bringing Retail & Wholesale Market Together
MODERATOR
Mr Muhammad Asad Khan, Global Head of Presales, ICT Tomia
TOPIC
Commercial Challenges in Telecom Traditional Services
PRESENTER
Ms Le Thi Hien
Chief, Carrier Business Div, VNPT International
TOPIC
P2A and Revenue Assurance Controls
PRESENTER
Ms Yvonne Tsui, Head, Global Finance Ops, Telstra
TOPIC
New Challenges in OBR/OBP
PRESENTER
Ms Inne Michiels, Financial Customer Operations Manager, BICS
TOPIC
Fraud Prevention Update
PRESENTER
Ms Marie Dagousset, Dispute Manager, Orange
TOPIC
The Challenges of Number Portability
- Numbering plans
- Number portability
- Invoicing based on the numbering plan or the real network data
- OBR + Number portability
PRESENTER
Ms Charlotte Avebäck, Head of Carrier Resolutions Arelion
TOPIC
Vendor Panel: Pricelist Automation Challenges
- Journey from manual to automatic import of pricelists
- Shift to OBR formatted rate offerings
- Challenges in OBR based rate-sheets
- System readiness to handle these challenges
- Observations on manual workload
MODERATOR
Ms Zainab Khan, Disputes Manager, Telenor Linx
